Our Mission

We will strive to provide a premier customer service experience with world class facilities that are operated with excellence. We will uphold this vision by operating with the following core values in mind:

• Cleanliness of facilities, equipment, and personnel appearance.
• Providing safe and convenient services to all aviation stakeholders.
• Providing “white glove” concierge level customer service making each experience memorable.
• Hiring, training, and developing our team with safety, security, and professionalism in mind.
• Providing all services with operational excellence.

OUR VALUES

  • We value people.

    We value our employees, clients, and colleagues. We value lifelong relationships. We respect our employees, encourage initiative and collaboration, promote teamwork and leadership, and recognize and reward exceptional performance. We invest in and empower our employees. We provide our employees with the tools and training necessary to get the job done right. We maintain a safe, comfortable, and enjoyable work environment which fosters productivity. We understand and respect the importance of family and friends. We respect and build relationships with our clients and colleagues.

  • We value purpose.

    We are here to make a positive contribution to the general aviation community while generating a reasonable profit and ensuring the opportunity for continued growth. We understand and appreciate the vital role airports serve within their respective communities and strive to foster those relationships through outreach and cross promotional efforts.

  • We value commitment.

    We value making and keeping our commitments to our employees, clients, and community partners.

  • We value responsibility.

    We take full responsibility, and we are totally accountable for ourselves, our actions, and our work. We maintain the discipline and work ethic necessary to get the job done right the first time. We plan for the future, and we implement our plans in a responsible and well thought out fashion.

  • We value honesty and integrity.

    We believe there is only one way to do business, regardless of the circumstances – with complete honesty and uncompromised integrity.

  • We value creativity and innovation.

    We encourage our employees, clients, and colleagues to draw upon creative talent and energies to solve problems and identify (and explore potential) opportunities. We dream, we think outside the box, and we create teams of experienced and qualified people who are capable of addressing problems from a creative, technical, and analytical standpoint. We look for ways to create or add value in everything we do. We maintain a strong entrepreneurial work environment. We translate vision into reality.